Returns


Returns Policy

We hope that you will be pleased with your Sons of Heroes purchase. Should you however wish to return any items, you may return new, unworn or unused products within fourteen (14) days of delivery for a full refund of the cost of the goods, or an exchange if preferred.

 

Returns Procedure

To return your Sons of Heroes purchases simply fill in a RETURNS FORM and enclose it with your parcel. 

You can DOWNLOAD a form at any time. Please obtain a proof of posting from any Royal Mail Post Office when sending your purchases.

Sons of Heroes can not accept responsibility for any parcels lost in transit to the Returns Centre. Please remember, we can only issue you with a refund if the returned product concerned is in the same condition it was received in.

Refunds will be credited to your debit/credit card/Paypal account no later than 30 working days after we receive your returned goods.

In addition to our Returns or Exchange Procedure, under the Distance Selling Regulations you also have seven (7) working days (beginning the  day after receipt of the goods) to cancel your purchase order.

If you do not have a returns form you can download one here.

All returns should be sent back to:

Sons of Heroes Returns
The Adelphi Mill
S1 The Chimney House
Bollington
Cheshire
SK10 5JB